Privacy Policy

At Vinay, we value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs.

HOW DO I UPDATE MY ACCOUNT INFORMATION?

It is quick and easy to update your account information. Simply log in at My Account and proceed to 'Account Information'. Please note that we do not store your credit/debit card information in your personal profile.


HOW DO I REMOVE MY NAME FROM THE VINAY EMAIL LIST?

If you would like to unsubscribe from our email mailing list, you can always do so by clicking on the Unsubscribe link in the Vinay email sent you. If you are a registered user with Vinayfashion.com, you can also log into My Account, and unsubscribe from the Newsletter Subscriptions page. In both cases, you will be removed from our mailing list.

Changes in policy

You acknowledge that this Privacy Policy is part of the User Agreement and you unconditionally agree that using this Site signifies your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your visit and any dispute over privacy is subject to this policy and the User Agreement, including limitations on damages. We reserve the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.


This Privacy Policy describes the manner in which VINAY FASHION LLP including any affiliate of VINAY FASHION LLP. (hereinafter individually and collectively referred to brand of “Vinay fashion llp” ) collects, stores and/or uses information or data provided by you or in relation to you. This data is collected/ stored and used by your access and/or use of the website [WWW.VINAYFASHION.COM] (hereinafter referred to as “Website”) and accessing information or conducting transactions of any product offered on or through the Website including offering of Women’s Ethnic wear on Company’s websites or other platform (“Products”) and providing a platform for sale and purchase of Products and/or other services provided on the Website or on Company’s other websites or platform (hereinafter referred to as “Services”).

This Privacy Policy shall be read in conjunction with the Terms of Use available at [LINK]. Your access to and use of the Website and Services is conditional upon your acceptance of this Privacy Policy and the Terms of Use. You represent that you are above 18 years of age and competent to enter into legally binding contracts. By accessing and/or using the Website and/or Services, you consent to your information and data being collected, stored and used in the manner laid out in this Privacy Policy.

  1. Collection of Information: Company may collect the following information and data (hereinafter referred to as “Your Information”) depending on the extent of use of the Website and/or Services by you:
    Name;
    Phone number;
    Address;
    Email ID;
    Age;
    Gender;
    Location;
    Language;
    Shopping interests and preferences;
    Date of birth;
    PAN, GST number, Government issued ID cards/number; and Know-You-Customer (KYC) details, browsing history, including URLs visited before and after your visit to the website;

The Company also uses payment gateway systems provided by third-party service providers and the information provided to such third parties is governed by the terms of service and privacy policy of such respective third-party service providers. The Company does not collect, store or process the information provided to such third party service providers, except with your express consent.

  1. Use of Information: Company shall store and use Your Information collected in accordance with Clause 1 of the Privacy Policy for the following purposes:
  2. Processing your orders and purchases of Products and providing services such as delivering orders to you;
  3. Providing relevant, useful and appropriate Products and Services to you and to suggest and to advertise products and services which may be relevant to you, and sending targeted communications to you;
  4. Monitoring, improving and troubleshooting the Products and Services provided to you;
  5. Resolving user complaints including complaints relating to faulty/ defective products, payment disputes and for other communications with users regarding use of the Website and Services.
  6. Processing information and documents, including financial or other sensitive personal information as may be provided by you;
  7. Storing of information, documents and data provided by you in order to train algorithms to better process information and provide relevant outputs to optimize the Products and Services being offered by the Company;
  8. Operation, provision or improvement of the Website and Services and for all acts incidental or ancillary to the provision of the Website and Services and for developing and providing new technologies and services.
  9. Research on users' demographics, interests, and behaviour to better understand and serve users.
  10. The Company does not store or otherwise retain Your Information for longer than is necessary to achieve the purposes set out above.
Consent
  1. As stated above, by accessing and/or using the Website and/or Services, you consent to Your Information being collected, stored and used in the manner laid out in this Privacy Policy. The collecting and retaining agency in respect of Your Information is Company.
  2. You hereby acknowledge that the collection of Your Information as described in Clause 1 of this Privacy Policy is necessary to fulfil the purposes specified in Clause 2 of this Privacy Policy.
  3. The Company will take every reasonable step to ensure that your personal information that the Company processes is accurate and, where necessary, kept up to date. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. Upon request, you may review Your Information as provided by you to the Company. You may also request that Your Information is corrected, completed, amended or updated. Any requests in this regard may be made to the following entity by way of an email with the subject-line “Privacy Policy: Request to Review/Correct/Complete/Amend/Update Information” (as applicable): info@vinayfashion.com.
  4. You may withdraw your consent for the subsequent use of your personal data by Company, by sending an email to the following entity with the subject-line “Privacy Policy: Withdrawal of Consent”: info@vinayfashion.com , clearly stating the following information: (i) identification details, if any; (ii) scope of withdrawal of consent. Company reserves the right to seek further details from you in order to ascertain the exact nature of the withdrawal of consent. Withdrawal of consent shall not be treated as effective unless the communication is made in the manner described above and shall only apply prospectively. Withdrawal of consent may result in the Company being unable to provide Services to you.
Disclosure and Transfer of Information
  1. Company may disclose or transfer Your Information to third parties, including marketing agencies and service providers engaged by the Company, other corporate entities, and its affiliates to improve your access to the services and products offered by the Company or its affiliates, without your consent, except if such disclosure or transfer is:
  2. Required in order to comply with any applicable law or order of a court, tribunal or adjudicatory authority; or Requested by any agency acting under any law for the purpose of verification of identity, prevention, detection, or investigation including cyber incidents, prosecution, and punishment of offences.
  3. The Company will share / sell some or all of your personal information with another business entity should the Company (or its/ their assets) merge with, or be acquired by that business entity, or enter into re-organization, amalgamation, restructuring of the Company’s business. Should such a transaction occur, that other business entity (or the new combined entity) shall notify the concerned privacy policy with respect to your personal information

 Security:

Company undertakes its best efforts to ensure that its systems and Your Information are secure. It complies with reasonable security practices and procedures by following industry standards such as International Standard IS/ISO/IEC 27001. However, since complete security cannot be ensured by any entity, please note that Company does not guarantee the security of Your Information. In case Company becomes aware of any breach of security such that it affects Your Information, Company shall notify you using contact information provided by you, if any, as soon as reasonably possible. Company claims no responsibility for the security of any third-party websites or resources that you may access through or in connection with the Website and/or Services.

Grievance Officer: 

Any discrepancies and grievances with respect to the processing of Your Information by Company may be addressed to the Grievance Officer designated by Company for this purpose. The details of the Grievance Officer are as follows:

Mr.( ),

Grievance Officer

A-5/5, Road No. 10, Hojiwala Industrial Estate,
Gate No – 2, Sachin Palsana Road,
Sachin, Surat -394 230.

Email: info@vinayfashion.com